![]() “It really was the scope of the problems attempting to be solved just to move crews around, keep the airline moving. “The storm had an impact but we had impacts beyond the storm,” Jordan said. Seven Southwest flights were delayed in San Francisco, 14 delayed in Oakland and 13 in San Jose.Īcross the nation, Southwest passengers reported relatively empty flights Friday, some with one person to a row, as the carrier reshuffled routes and sent planes, and crews, to where they needed to be.īob Jordan, Southwest CEO, appeared on “Good Morning America” Friday morning where he said the unprecedented winter storm impacted the airline due to its severity and that “a lot of lessons will be learned” to make sure “this never happens again.” Friday, no Southwest flights were canceled at Oakland or San Jose airports, and only two were canceled at San Francisco International Airport, according to FlightAware. The aftershocks from Southwest’s meltdown are expected to last throughout the New Year’s weekend, according to the airline, and travelers looking to reschedule are reporting that it is taking days to find available flights.īut Friday morning, the airline’s operations appeared to return to mostly normal.Īs of 9:30 a.m. Here is what we know so far about the Southwest fiasco, and what to do if you’re stranded. Thousands of flights across the country were canceled amid a brutal winter storm, leaving many people stranded at terminals. According toįlight tracking website FlightAware, a majority of the canceled flights have been on Southwest, while other major U.S. ![]() Many Americans making their way back home after the holiday weekend have been met with a nightmare travel scenario as thousands of flights have been canceled - most attributed to Southwest Airlines - amid a brutal winter storm.Īcross the country waiting hours in lines and on hold with customer service in hopes of rebooking their flights, while heaps of luggage piled up. ![]() Jessica Christian / The Chronicle Show More Show Less Jessica Christian / The Chronicle Show More Show Less 4 of4Īirport employees work to organize hundreds of pieces of luggage that arrived at Oakland International Airport while their owners are stranded somewhere else after almost all of Southwest Airlines flights were cancelled at Oakland International Airport in Oakland, Calif. Travelers stand in line to try and find new flights after almost all of Southwest Airlines flights were canceled at Oakland International Airport on Tuesday, Dec. Jessica Christian / The Chronicle Show More Show Less 3 of4 Gerry MacClelland of Berkeley waits to find out the status of his daughter’s luggage after she was stranded trying to fly back to Oakland International Airport in Oakland on Tuesday, Dec. Jessica Christian / The Chronicle Show More Show Less 2 of4 A person wheels their luggage to the Southwest Airlines ticketing counter after almost all of Southwest Airlines flights were canceled at Oakland International Airport on Tuesday, Dec.
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